Current language: English
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WELCOME TO RTA FARE PROGRAMS ONLINE

Apply for a New Access Pilot Permit:

English: RTA Access Pilot Program Overview

Español: Descripción general del programa piloto de acceso RTA

Access is a pilot program running through December 31, 2026, that provides a reduced fare on all Metra lines and zones for individuals living in households enrolled in the Illinois Supplemental Nutrition Assistance Program (SNAP) and who live within the Regional Transportation Authority's (RTA) six-county region (Cook, DuPage, Kane, Lake, McHenry, and Will counties).

All members of the household between the ages of 12 and 64 are eligible to apply for an Access Pilot permit but will need to provide a valid/not expired State of Illinois ID card/driver's license with the same address that is on the SNAP decision notice letter.

If you are over the age of 65, you will be provided with a Senior Reduced Fare permit that allows you additional access to Metra, CTA, and Pace buses and trains.

If you are currently enrolled in an existing RTA fare program, you will not be eligible for the Access Pilot Permit, as your current RTA permit provides additional benefits that the Access permit currently does not offer.

In Order to complete this process, you will need:

  1. A smart phone or tablet. With your device, you will be able to take pictures of yourself and the documents listed below to complete this process.
  2. OR
  3. For customers using a computer, you will need to have the documents listed below uploaded onto your computer.

Documents required to complete this process:

New Access Pilot Permit

You will need to provide:

  • A current color photo that clearly shows your face
  • A valid/not expired State of Illinois ID card/driver's license with an address that matches the address on the SNAP decision notice letter
  • A copy of your SNAP decision notice letter dated within 1 year of your Access application that demonstrates current eligibility
  • ***Important to remember we do not accept a copy of your SNAP/Link card or appointment notice as proof of eligibility. We must have your SNAP decision notice letter***

Your SNAP decision notice letter can be found in your IDHS ABE online account. If you don't have your online account setup, follow the instructions at this link, https://www.dhs.state.il.us/?item=150512, or call your case manager for assistance.

Questions? Call RTA Customer Service at (312) 913-3110

Monday-Friday, 8:30 AM - 5:00 PM CST